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Monsterance Business Company Ltd.

Registered Address: Blanická 772/6, Vinohrady (Prague 2)

120 00 Prague, Czech Republic

Company ID (IČ): 09679880

Tax ID (DIČ): CZ09679880

Registered in the Commercial Register under file number 340347 C, Municipal Court in Prague

We operate an e-shop on the website

For the provision of our services, the sale of goods, and the operation of our websites, we process certain personal data.

The processing of personal data is governed, in particular, by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, "GDPR").

Processing of Personal Data

Processing of Personal Data in the Case of Using the Contact Form

If you inquire about our products and services, we will work with your contact details that you provide to us, mainly through the inquiry form. These include: Name, Surname, email, and mobile phone number.

For what purpose?

We will contact you through them for further arrangement regarding goods and services.

On what legal basis?

This is processing based on Article 6(1)(b) of the GDPR – actions before entering into a contract, or performance of measures at your request.

How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 1 year from our last communication.

  1. Processing of Personal Data in the Case of Purchase

If you make a purchase with us, we will process the information you provide to us. These are primarily billing details: name, surname, address, email, and mobile phone number.

For what purpose?

We need to process personal data to fulfill our contract - to deliver our products or services to you. We will also use the contact information to communicate with you regarding the status of your order, as well as for handling any complaints or inquiries.

We will further process personal data to fulfill our legal obligations (especially for accounting and tax purposes, as well as for handling complaints and other legal requirements).

On what legal basis do we process personal data?

This processing is based on Article 6(1)(b) of the GDPR – contract performance, and Article 6(1)(c) of the GDPR – compliance with our legal obligations.

How long will we process personal data?

We will process personal data for the duration of our service provision and then for an additional 1 year from the last provision of such services or delivery of goods.

  1. Newsletters (Business Communications)

If you are a purchasing customer and have not opted out during your purchase, we will use your email address to send you our newsletters.

On what legal basis?

This is allowed under § 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, if you have not opted out during your purchase.

How long will we process personal data?

We will process personal data for 1 year from your last purchase. You can unsubscribe from the newsletter at any time via email or by contacting us at

  1. Who Will Have Access to the Data?

Your data will remain with us. Nevertheless, some companies or individuals work for us and have access to the data because they assist us with the operation of our e-shop. These include:

Operator of the e-shop platform Upgates.

Companies involved in the shipment of goods (e.g., Zásilkovna, Balíkovna).

Companies involved in payment processing (bank, Comgate payment gateway).

Provider of email services (LEADHUB).

We process personal data only within the territory of the European Union.

  1. What Else Should You Know

In our company, we do not have a designated data protection officer.

In our company, there is no decision-making based on automatic processing or profiling.

If you have any questions regarding personal data, please contact us at the email address

  1. Use of Cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our websites. Cookies are subsequently sent back to a web page or another web page that recognizes them during each subsequent visit.

Cookies serve various purposes, such as enabling efficient navigation between web pages, remembering your preferences, and overall improving the user experience. They can also ensure that online advertisements are better tailored to your individual profile and interests.

We use the following cookies on our websites:

Essential Cookies: These are necessary for the operation of the websites, allowing, for example, access to secure areas of the site and other basic site functionalities. This category of cookies cannot be disabled.

Analytical/Statistical Cookies: These enable us, for instance, to recognize and determine the number of visitors and monitor how our visitors use the websites. They help us improve how the websites function, making it easier for users to find what they are looking for. We only activate these files with your prior consent.

Advertising Cookies: These are used to track preferences and display advertisements and other content that align better with your interests and online behavior. We only activate these files with your prior consent.

Please note that third parties (including external service providers) may also use cookies and/or access data collected through cookies on the websites.

Used Cookies:

Technical Name


Purpose and Description of Cookies





Session/Permanent ([•] hours)

For more information about cookies and their current list, you can typically find it through various web browsers' developer tools, most commonly in the "Developer Tools" section.

Consent can be given through a checkbox included in the so-called cookie banner. You can also subsequently reject cookies in your internet browser's settings or configure it to use only specific cookies.

For further information on managing cookies in different browsers, please refer to the following links:

  1. Your Rights in Connection with Personal Data Processing

The GDPR regulation gives you, among other things, the right to contact us and request information about what personal data we process, ask for access to this data, and have it updated or corrected. You can also request restrictions on processing, obtain a copy of the processed personal data, and, in certain situations, request the deletion of personal data. Additionally, you have the right to data portability. You can object to processing based on legitimate interests.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or, in certain cases, take your claims to court.

These terms and conditions are effective and valid from August 1, 2023.


(star)Original Ideas

by Anna Monsterance, founder of the Czech Wireworkers Association

(magnifying glass)Exclusively Czech Quality Materials

We carefully select our suppliers. Precise material processing.

(house)Everything is in Stock

We pack and ship everything from a small studio in the center of Prague.

(checkmark)Proven Material

We will recommend only what you really need.

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